Privacy Policy
We are committed to protecting your privacy and ensuring transparency about how we handle your data.
Quick Navigation
1. Information We Collect
Information You Provide
- • Account information (email, username, password)
- • URLs you choose to shorten
- • Custom aliases and QR code preferences
- • Profile information and preferences
Information We Collect Automatically
- • IP address (anonymized for GDPR compliance)
- • Device information (browser type, operating system)
- • Usage analytics (clicks, page views, session duration)
- • Referrer information
- • Geolocation data (country and city level only)
3. How We Use Your Data
We use your information for the following purposes, based on legal grounds under GDPR:
Service Provision
- • Creating and managing shortened URLs
- • Generating QR codes
- • Providing analytics dashboards
- • Account authentication and security
Legal basis: Contract performance
Service Improvement
- • Analyzing usage patterns
- • Improving performance and reliability
- • Developing new features
- • Bug fixing and optimization
Legal basis: Legitimate interest
Communication
- • Service notifications and updates
- • Security alerts
- • Customer support responses
- • Marketing emails (with consent)
Legal basis: Contract/Consent
Legal Compliance
- • Preventing fraud and abuse
- • Responding to legal requests
- • Enforcing terms of service
- • Maintaining security
Legal basis: Legal obligation
4. Data Sharing & Third Parties
🔒 We do not sell your personal data to third parties.
We may share your information only in these limited circumstances:
Service Providers
We work with trusted third parties to provide our services:
- • Hosting providers - to store and process your data securely
- • Analytics services - to understand usage patterns (Google Analytics)
- • Email services - to send notifications and support communications
- • Payment processors - to handle premium subscriptions securely
All service providers are bound by data processing agreements and GDPR compliance.
Legal Requirements
We may disclose your information when required by law or to:
- • Comply with legal process or government requests
- • Enforce our terms of service
- • Protect against fraud or security threats
- • Protect the rights and safety of our users
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and ensure continued protection of your data.
5. Your Rights & Control
Under GDPR, CCPA, and other privacy laws, you have the following rights:
Access & Portability
- • Request a copy of your personal data
- • Export your data in a portable format
- • Transfer your data to another service
Correction & Updates
- • Correct inaccurate information
- • Update your profile and preferences
- • Complete incomplete data
Deletion & Restriction
- • Delete your account and data
- • Request data processing restrictions
- • Object to certain processing activities
Consent Management
- • Withdraw consent for marketing emails
- • Manage cookie preferences
- • Opt-out of analytics tracking
How to Exercise Your Rights
Through Your Account
Access your dashboard to update preferences, export data, and manage privacy settings.
Contact Us
Email privacy@bit-url.link for assistance with privacy rights.
We will respond to your request within 30 days for GDPR requests and 45 days for CCPA requests.
6. Data Retention & Security
Data Retention
Account Data:
Retained while your account is active and for 30 days after deletion.
URL Analytics:
Click data retained for 2 years for analytics purposes.
Log Data:
Server logs retained for 90 days for security and debugging.
Legal Holds:
Data may be retained longer if required by law or legal proceedings.
Security Measures
- • Encryption in transit (TLS) and at rest
- • Regular security audits and updates
- • Access controls and authentication
- • Incident response procedures
- • Data backup and recovery systems
- • Employee training and access limitations
Data Breach Notification: In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by law.
7. Contact & Updates
Privacy Contact
Email:
privacy@bit-url.linkData Protection Officer:
dpo@bit-url.linkResponse Time:
We respond within 2 business days
Policy Updates
Notification Method:
Email notice and website banner for material changes
Review Schedule:
This policy is reviewed annually or as needed
Version History:
Previous versions available upon request
Supervisory Authorities
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority:
EU Residents:
Contact your national Data Protection Authority
California Residents:
California Attorney General's Office
Effective Date: August 12, 2025
By continuing to use Bit-URL, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Questions About Privacy?
We're committed to transparency and protecting your privacy. Contact us with any questions about our data practices.
🍪 Thank you for reading our privacy policy
We believe in transparent data practices and your right to privacy